A missing software driver, a corrupted file or a broken video card may be simple problems from a technology standpoint, but they are big problems for end-users unable to work until the problem is fixed.
Now we have the answer to your problems. The Mr. Micro Technical Support Center is available to help with all our customers' needs. Based out of our offices in Raceland, KY, our services are designed to offer thorough and cost-effective support. Certified and experienced technicians staff our offices and telephone support center to help with questions from software to hardware and networking issues, and even Internet issues.
For smaller companies that lack adequate internal support, our service contracts and on-demand service is the perfect alternative to hiring personnel. For larger companies that already have an internal IT department, our service center will allow them to focus on larger projects and corporate planning; while Mr. Micro handles the day-to-day computer support issues.
Mr. Micro can offer a range of services, including custom application support for proprietary software, hardware break/fix dispatch service, remote monitoring and management of networks and PCs, Internal moves, adds and changes, virus eradication, remote network administration and procurement services of PC desktops, laptops, servers and peripherals.
Our years of experience and top-notch support center allows Mr. Micro to become a true, single point of contact, or SPOC, service to companies and individuals that are in need of complete IT support. A SPOC acts as a company's internal IT department, providing training, procurement, configuration, maintenance, dispatch, software support, project management and management reporting.
Although our offices are located in Kentucky, Mr. Micro will gladly offer our call center, remote management, and procurement services throughout the Midwest market and can support any location within the U.S. However, on-site support and dispatch service will be provided only in the Kentucky, Ohio, and West Virginia Tri-State area.
Take a moment to browse our online help section for useful information on basic computer and internet related issues, FAQ's, Mr. Micro Internet settings, driver information, and comprehensive links to most software and hardware manufacturers web sites.
If you still have questions or need assistance, feel free to contact
us by whatever means is most convenient for you. We are always happy
to assist you with answers and/or advice.